Please retain for your records a copy of these terms and conditions and any application form completed. All AXIS DRIVING SCHOOL instructors are self-employed
franchisees of AXIS DRIVING.CO.UK. The contract between the instructor and the pupil is subject to the following terms and conditions:
1. AXIS DRIVING SCHOOL acts as an agent. Any payments made to the driving instructor will be a contract between pupil and instructor, NOT Axis Driving
School.
2. The instructor shall provide the pupil with driving tuition at the rate and/or/with any discounts per hour previously communicated to the pupil.
3. Payment for tuition should be made in advance by credit/debit card or cheque (Needs clearance before acceptance) either direct to AXIS DRIVING SCHOOL The
Driving School Agency or to the instructor, but in either case must be made payable to AXIS DRIVING SCHOOL. Alternatively the pupil may pay the instructor in
cash or by cheque (made payable to AXIS DRIVING SCHOOL and clearance apply) at the commencement of each lesson. AXIS DRIVING SCHOOL can not accept any
responsibility for any payments of cash made, or cheques made payable, to the instructor.
4. All matters relating to the timing, location, vehicle gear box, special request and duration of individual lessons shall be subject to agreement between
the instructor and the pupil.
5. The instructor shall have the right to move or rearrange any appointment to a time convenient to both parties if the instructor is not available for any
reason.
6. In the event of the instructor not being able to conduct a lesson or lessons due to circumstances beyond his/her control, the instructor shall have the
right to request a substitute AXIS DRIVING instructor to cover the lesson.
7. Should you change/lose your main contact number(s) given to us in the beginning of the course; you are under the responsibility to notify the instructor
and/or the DRIVING SCHOOL as soon as possible and provide an alternative number to reach you. If you own a few numbers you will let us know which is your
main two numbers to reach you. Failure to contact you and time is lost trying to reach you then the DRIVING SCHOOL has no obligation in such
circumstances to add time to the end of your lesson.
8. All lesson paid for in advance must be taken within 3 months from date of payment, otherwise the payment will be lost. Refunds are not given unless a
credit note is issued by the driving school.
9. For any cancellations/change for already booked appointments we will require at least 48 hours in advance otherwise otherwise the pupil shall be liable
for the lessons fee.
10. The lessons booked must be taken at the time arranged, if you are late for an appointment lesson then the instructor will conduct the lesson as
originally agreed and counted it as the originally time hour(s) arranged before the lesson started. the DRIVING SCHOOL has no obligation in such
circumstances to add time to the end of your lesson to make up for late arrivals.
11. Appointment cards will be issued as a reminder of some of the most important conditions and must be signed by the student as well as time keeping which
should NOT be used as a receipt for payments. Receipts should be obtained from your Driving Instructor or THE DRIVING SCHOOL agent.
12. All lessons paid for in advance must be taken withing three months from the date of payments, otherwise the payment will be lost. Refunds are not given
however credit notes can be provided under special circumstances.
13. All requests for refunds must be checked, reviewed and approved by the management and subject to a 5% administration fee from the total.
14. Disputes at any level can be resolved in a friendly manner approaching directly to management, check links such as contact us for doing this.
1. General terms and conditions for AXIS DRIVING SCHOOL pupils should be read and understood by student taking lessons.
2. Pay as you go clients may be asked for the next lesson appointment to be paid in for in advance.
1. General terms and conditions for AXIS DRIVING SCHOOL pupils should be read and understood by student taking lessons.
2. When buying services from Axis Driving School for a third person taking, the third person taking lessons or receiving these services from Axis Driving
School will be required to bring/fax/email a photocopy of ID related to the person originally paying for these services.
3. Card charges applies when paying over the phone check our payment page for details, which are non-refundable.
1. General terms and conditions for AXIS DRIVING SCHOOL pupils should be read and understood by student taking lessons.
2. Should we be at fault of not providing a driving lesson due to the unlikely event of negligence you may be entitle for refund (payment holder only).
3. Card charges applies when paying online for all cards payment check our payment page for details, which are non-refundable.
1. General terms and conditions for AXIS DRIVING SCHOOL pupils should be read and understood by student taking lessons.
2. In order for us to book you for your driving test appointment, "Deposit" money maybe required which is non-refundable if cancellation happens.
3. Lessons must be at least of 4 continuous hours per day in order to comply with the intensive course regulations including breaks for food, water, toilets
and resting.
4. Money for the intensive course must be paid and be clear during or preferably before starting the course.
5 . In case of sickness at the time of the intensive course, we will be willing to re-schedule some of the time left to finish the course including the exam
where five working days notice need to be given by the student. Subject to acceptance and proof may be required.
6. Pupil is entitled to a full refund as long as 2 weeks notice is given, subject to a 5% administration fee from the total. This apply to students who
booked many weeks in advance.
7. If on the grounds of safety and professional opinion, your driving standard is below the standard required, we can decline the use of the car for the
driving test. This may result in you forfeiting your driving test fee. This is necessary to protect other road users, yourself and the DRIVING SCHOOL Car.
8. We do not hold responsibility for any driving test that is cancelled beyond our control.
9. If your Booking is for a residential course; we will as agents for the driving school make appropriate arrangements for accommodation which is separate to
the price stated on the Booking.
10. Where required we will also on your behalf make arrangements for your Theory and Practical Tests for which we will need accurate information about your
availability otherwise prompt reply to any phone calls made on your behalf.
11. When paying the deposit payment, we email you a welcome letter with all paid amounts done and the course plan including lessons and test dates.
12. When starting the course you will be asked to pay the remaining balance outstanding (Course fee less deposit money).
13. If you cancel the Booking less than fourteen days before the date of commencement of the course, the Driving School will incur certain charges, which it
will not be able to mitigate, including the driving test cost and theory test cost, any deposit paid to secure hotel accommodation or card charges. You may
therefore be responsible for any such charges incurred.
14. If you cancel the Booking after the date of commencement because the Driving School has failed to fulfill its obligations then you may be entitled to be
repaid all or part of your money by the Driving School.
15. The Driving School may have to cancel the Booking or a part of it if :-
The instructor who should have provided the Booking is or becomes unable to do so as a result of illness, compassion leave or bereavement and the Driving
School is unable to secure another instructor at short notice; or
the Car intended to be used to provide the Booking is or becomes unroadworthy or in breach of road traffic legislation and such defect cannot reasonably
be rectified prior to the commencement of the Booking and an alternative vehicle is not available,
If the Driving School has cancelled the Booking we will ensure that either the Driving School or the instructor notifies you immediately. We will, in full
consultation with you and the Driving School, endeavor to secure a new Booking for you. If we are unable to do so you will be entitled to be repaid your
course fee (or part of it) by the Driving School. We will do our best to ensure that you receive your money back as quickly as possible in these
circumstances.
16. If you wish to cancel your course or change driving instructor after the date of commencement of the course you must discuss this with the Driving
School.
17. Your obligations should be apart from payment,
You must satisfy that any driving test eyesight requirements (details of which can be supplied on request). If the Driving School instructor reasonably
considers that you have not met the current eyesight requirement he or she is entitled to require you to have your eyesight checked and if appropriate ensure
that it is rectified before commencing with the Booking. The time taken to complete this will be lost;
You supply to the Driving School at the commencement of the course a signed driving license. If you fail to produce a valid driving license the Driving
School can by law not permit you to drive a Car and accordingly your Booking will be lost; and
You supply to the Driving School at the commencement of the course suitable photographic evidence of your identity and, where applicable, theory pass
certificate. Failure to produce this may delay the commencement of the course until satisfactory evidence is produced. If you fail to supply a theory pass
certificate you may not be eligible to take the Driving Test at the end of the course, and accordingly any test fee may be forfeit; and
You attend you lessons on time. Failure to do so will result in your losing time and the Driving School has no obligation in such circumstances to add time
to the end of your lesson to make up for late arrival.
18. Guarantee is not exchangeable, not returnable should you pass your test on your first time around.
19. Whether a mistake from our side has been made; this need to be raised with the school almost immediately rather than later so that an instructor/vehicle
can be arrange quickly (although this may not be available at the time) otherwise charges such as instructor attendance and future bookings can be taken into
account in a dispute, which is part of our cancellation policy.
20. Be ware that weekends practical test bookings are harder to get as only a few test centres do this kind of service.
21. Hour assessment driving time maybe reduced depending on the pupil confidence when dealing with the vehicle and dealing with road procedures, any verbal
explanation about the course, student dropping off-collection and whatever teaching time or debrief given in the hour assessment is all counted towards the
hour assessment.
22. Should you not have taken an hour assessment before starting your intensive driving course, we will take your word as for the total driving experience
however you should be aware that this might affect you being up to standards for the test because of time limitations and/or might affect as well health and
safety decisions such as the test car hire, all this fall under the instructor own opinion on how you are performing during the course.
23. In the unlikely event of a driving test being cancelled by the examiner because of car related matters we will be booking your next test for as soon as
possible and take you to the test solely from the time left remaining when the fault had been found. Further arrangements will be entirely between you and the
instructor at his own discretion subject to administration approval first.
1. General terms and conditions for AXIS DRIVING SCHOOL pupils should be read and understood by student taking lessons.
2. Booking required with at least 1 or 2 week in advance from todays's date.
3. This offer is only available online which means you have to pay and book online, it is recommended you check availability using our phone system or online
booking system.
4. This offer is intended for beginner drivers only with UK provisional license and with not driving test booked in the near future.
5. If paying online on behalf of a third person, the original payer must provide copy of their driving license or another document that states that the
person taking the lesson is known to this person. This is for fraud prevention purposes.
6. Once you have bought our 1 hour free introduction lesson, you will be given the chance to buy our Axis discount card that let you have all the discount
benefits, instructor will notify you on this.
7. This offer is not transferable and once bought it can't be refunded. Check our policy on cancellation/refunds and online payments above.
8. Applies to new AXIS DRIVING SCHOOL students only.
9. It can only be used once and is only intended as an introductory offer similar to trial lessons. Read more
1. General terms and conditions for AXIS DRIVING SCHOOL pupils should be read and understood by student taking lessons.
2. This service is free for Axis students doing driving lessons, late test notice or intensive courses with deposit or entire course paid.
3. Your days and times availability for the test date can be changed as long as you give us at least five working days notice before the test date and time
has been notified to you, you can inform us of any issue around your personal life by either you contacting your designated instructor or by calling us
directly, if you are a busy person you will be asked to text your test booking service requirements to us, word of mouth is a valid notification method
although email or text is a better and a preferable notification method as to avoid misleading or confusing situations.
4. We are a third party dealing with your test booking so we will only be able to move your test date if the software accepts it so it is very important
that you arrange your personal life around the original test date appointment booked and try to keep this date although if you do need us to move it we will
be asking for further information and a good reason to do this, failure to give a good reason may result in a complete cancellation of your booking if time
left to the test date allows it.
5. If you request to be called before any test slot is booked then we will expect your phone kept on all the time or that you will be able to come back to
us as soon as possible otherwise booking will not happen.
6. Deposit required for this service which non refundable if cancellation is not done with at least 5 working days before the test slot booking date.
7. Notifications are normally by text or phone but if you require an email notification then this needs to be told to your instructor or to us directly
preferably.
8. All test booking on your behalf is solely for the purpose of facilitating your life, we are not liable in case you have left it to late to come back to us
over some scheduling problem, or perhaps you have left us to believe by text that you will be available and then find out too late that this is not possible
as well as you becoming sick last minute or forgetting an important event close to the test appointment already booked. We have excellent communication with
instructors.
9. It is your responsibility to inform us of any personal issues or time schedule conflicts that may occur during the process of booking your test slot and
to keep us updated of your contact numbers and email.
10. Test hire is refundable if it's cancelled before 5 working days before the actual test slot appointment date.
11. Refunds are usually given using the original method payment except cash or PayPal, we may require your bank account details.
12. All booking are done through DSA we are not liable for whatever cancellation regarding examiner sickness or weather related cancellations.
13. Extra fee maybe charged for disqualified/banned drivers due to long extensive process to book a test for them.
Terms & Conditions 
